Free shipping over $25

Terms & Conditions

Moraz US LLC appreciates your interest in its products and your visit to this website. In using this website, you are deemed to have read and agreed to the following terms and conditions:

Shipping & Returns

Orders placed before 4PM EST will be processed and shipped the same day. After 4PM EST it will ship the next day (excluding weekends and holidays). Orders placed during promotional sales may experience slight delays (in such case you will be notified).

Any order over $75 and being shipped to a US address is eligible for free shipping using the ground service of our choice (takes about 3-10 business days).

*All Shipping days are business days (Mon–Fri).

**Shipping time varies depending on the destination.

***Currently, Shipping is only available across the US and Canada.


US Shipping Times:

East Coast Shipping…………………………………. 3-5 business days

West Coast, Alaska and Hawaii Shipping……………… 4-6 business days

Express Shipping……………………………….…… 1-3 business days

Canada………………………………………………… up to 10 business days

Express Shipping orders placed before 4PM EST will be processed and shipped the same day. While we will do all we can to ensure your order is delivered promptly, we cannot be held liable for delays due to conditions beyond our control (e.g., severe weather, service interruptions, US holidays, etc.).

When you place an order, we will estimate shipping and delivery dates for you based on the availability of the items you ordered and the selected shipping option, depending on the shipping provider.


Your orders may be subject to import taxes, customs duties and/or fees ("Additional Charges") levied by the destination country/state. You alone are responsible for any such Additional Charges. We have no control over such Additional Charges and cannot predict what they may be.

Returns Policy

Grocery items are not returnable but may be refunded or replaced.

if you aren’t satisfied with the condition of the grocery product that you received from us or the product you received is incorrect, we will exchange it free of charge or provide a full refund.

You should expect to receive your refund within four weeks of notifying us about the defective or incorrect item; however, in many cases you will receive a refund more quickly. This time period includes the time for us to receive your notification, the time it takes us to process your notification and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to notify us of a defective or incorrect item, simply login to your account – My Account – go to Personal Ticket Area – click the “New Ticket” button and fill in the details of your query.  The query will be raised to us and we will revert as soon as possible by e-mail. You can also check the status of your ticket in your personal ticket area.


In addition to all policies stated in the Company’s Terms and Conditions and Website, all orders placed on the Site are also subject to the Company’s Rules of Use. The Rules of Use Are as Follows: • Terms of coupon codes are subject to change at any time without notice. • Vouchers, coupons, and discount codes do not have any cash value and are not interchangeable. • Only one discount (coupon, voucher, or promotion price) may be used per order. Orders that used two or more coupons for the same order will be considered fraud and the company may reject shipment and process the paid amount as a processing fee charge for the company to review and establish the purchase as fraudulent. Company at its own discretion may elect to ship the lost value item only in the order or any other item of its choice without noticing the customer. • Vouchers are only valid for single use, even if not used for the full promotional value. • Coupons cannot be combined with other coupons OR any other discounts. • Coupons cannot be applied towards promotional priced items. • Errors or misprints on coupons will not be honored.

  • Use of a coupon that results in a greater discount than approved by company may result in order cancellation.
  • Company reserves the right not to honor errors or mistakes caused by coupon usage.
  • Deliberate misuse of coupon codes will result in the order being canceled. • If an order is placed that does not meet these guidelines it will be canceled and refunded upon company’s sole discretion.

If you have any questions, feel free to email us at: Or call: 1-866-956-7558 Our office hours are: Monday – Thursday 10AM- 5PM and Friday: 10AM – 4PM EST

Privacy Policy

Effective date: June 1st, 2020, Moraz US LLC (“us”, “we”, or “our”) operates website (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected
Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personal identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data
Usage Data

We may also collect information about how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies.We use Session Cookies to operate our Service.
  • Preference Cookies.We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies.We use Security Cookies for security purposes.

Use of Data

Moraz US LLC uses the collected data for various purposes:

  • To provide and maintain the Service.
  • To notify you about changes to our Service.
  • To allow you to participate in interactive features of our Service when you choose to do so.
  • To provide customer care and support.
  • To provide analysis or valuable information so that we can improve the Service.
  • To monitor the usage of the Service.
  • To detect, prevent and address technical issues.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Moraz US LLC will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Legal Requirements

Moraz UC LLC may disclose your Personal Data in the good faith belief that such action is necessary to: • To comply with a legal obligation. • To protect and defend the rights or property of Moraz US LLC. • To prevent or investigate possible wrongdoing in connection with the Service. • To protect the personal safety of users of the Service or the public. • To protect against legal liability.

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


We may use third-party Service Providers to monitor and analyze the use of our Service. • Google Analytics. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or a guardian and you are aware that your children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email: Or call: 1-866-956-7558

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